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Privacy Policy

Public Service Broadcasting Trust (PSBT) has a commitment to letting you know how we use your personal information.

 

1. Information about you

 

(a) We may collect personal information from you when you:
* register with the site;
* contact us through the site.

(b) This personal information may include but is not limited to the following
information about you:
* your name (including your first name(s) and surname);
* your email address;
* your address;
* other details about you that you or others provide to us;
* video footage of you; and
* photos of you.

We may also ask for or collect some non-personal information from you.


2. Our use of this information

 

Your personal information will only be used by us to:
* process your requests;
* respond to your questions or comments;
* maintain our organisational records;
* carry out research or prepare reports; and
* provide to our funding organisations.


3. Security

 

(a) We will take reasonable precautions to prevent the loss, misuse or unauthorised alteration of information you give us.

(b) Communications in connection with the Website and its content may be sent to you by us by e-mail. For ease of use and compatibility, communications will not be sent to you in an encrypted form. E-mail is not a fully secure means of communication. Whilst we try to keep our systems and communications protected against viruses and other harmful effects we cannot guarantee this. We bear no responsibility for our communications being virus or harm free.


4. Cookies

 

(a) A “cookie” is a small text file that is placed on a website user’s computer hard drive by a website. There are several types of cookie.

(b) The types of cookie we use are “session cookies”, which keep track of information you have entered or looked at as you travel from page to page within the Website. These cookies have a short lifetime and expire within a short time of you leaving the Website. We do not use other types of cookie that track your internet activity after leaving the Website.

(c) We use cookies to tell whether you have logged in to the Website, to see how you are viewing the Website and how you navigate around the Website, and to assist us in providing the services we offer.

(d) Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies.

(e) If you do not consent to our use of cookies, you must not use the Website. Please Contact Us at talk2me@fixers.org.uk if you do not consent to our use of cookies.


5. Other Information

 

(a) If you would like us to correct or update any information about you, then please email us at talk2me@fixers.org.uk

(b) This Privacy Policy may be updated from time to time, so please check it regularly.

Fixers is a project of the Public Service Broadcasting Trust, funded by the National Lottery through the Big Lottery Fund, and featured on ITV.

Charity No 298643    Company No 2194957